423-438-3040 egrdeletekit@gmail.com

Shipping Policy

 

 The overwhelming majority of our products will ship USPS Priority Mail. The overwhelming number of USPS Priority Mail shipments are delivered in 3 business days or fewer, but this is not a guaranteed date.

Shipping costs are included in the price when you order with standard shipping. 

In some cases for especially large orders or large parts (such as the Ford 6.0 Intercooler Pipe and Boot Kit), UPS shipping may be used instead of USPS. This substitution is only done if the estimated delivery times are comparable (usually within one day of each other). When this is done at our election no change in the shipping cost will occur, i.e. it is still included in the purchase price.

For expedited shipping, we will ship USPS Priority Mail Express 1-Day or UPS Next-Day Air at our discretion. For most products, we charge a flat fee for overnight depending on the size and weight of the product. This is done for your convenience, and no amount is refundable nor will an extra charge be levied if the actual overnight cost is different from this flat fee. Orders placed before 1PM Eastern on a business day will usually be shipped for delivery the next business day. In the event an overnight order is placed before 1PM Eastern time and it is not possible to ship for any reason, we will make every attempt to contact you and let you know; if we are unable to contact you, we will ship it either expedited 2-day delivery or on the next business day, whichever is required. 

In the event you request a specific carrier for your delivery, be it standard or expedited shipping, we reserve the right to charge an additional $10 fee.

 

Return Policy

 

Returns are accepted for any and every reason for 12 months from the date purchase.

In the event that you need to return a part for any reason other than a mistake on our part (i.e. wrong part sent or part is defective), our shipping cost is non-refundable and will be deducted from your original charge before a 15% restocking fee is applied against the remaining balance, which will then be refunded to you the same way you paid. If the return is due to a mistake on our part, your purchase price will be refunded in full with no deductions.

We offer several products as combos of multiple parts with a reduced price compared to ordering the parts separately. In the event you wish to return or refund only part of a combo, the refund will be prorated to the costs of the individual parts as reflected in the combo price. For example, if two parts individually cost $100 and $200 and the combo is $250, returning the $100 part would result in a refund of $83.33 before shipping and restocking deductions. Shipping deductions are prorated in the same manner as the parts price.

Return shipping labels will be prepared and emailed to you upon request. Labels will be for USPS or UPS at our discretion, and need to be utilized within two days of the email being sent. Customer may also choose to ship at their own expense with their own shipping time and carrier and the return will be processed when it arrives like normal.

We are not responsible for any fees or costs you incur as part of installing a part incorrectly or as a result of installing a defective part. This includes but is not limited to labor costs, towing fees, storage fees, or rental fees. 

 

Header image courtesy of Diesel Maniacs

Testimonials

“Great product at a great price. Better quality than a major brand with blue parts.”

“We are repeat buyers— enough said :)”

“This is the place for 6.0 EGR delete kits. 4 Star Transaction”

“Kit was flawless as always, thanks again!”

“Very nice product! Excellent quality! As good or better than the rest! A+!”

“This really is everything you need. Works great.”

“Installing now – great job guys on keeping the cost down.”

“Great directions and good step by step pictures”

“Great deal. Installed with no problem and came with excellent instructions.”

“Perfect fit everytime – just finished my third install!”

“Very fast shipping, nice product, great price, and works as good as one for $299”

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